Privacy Policy for Londonkong Heating & Air Visitors

Last updated: October 2026

This Privacy Policy describes how Londonkong Heating & Air ("we", "us") gathers, uses and passes along information when you browse londonkong.garden, phone the number shown on this site or send in a form. It is a general template, not legal advice.

Details You Give Us

When you fill out a form or phone in, you may share your name, phone number, email address, location and a short description of your heating or cooling problem. We keep what you choose to tell us.

Details Collected Automatically

Our site may also record some technical facts about your visit. These can include your IP address, browser type, device type, the pages you open and the date and time you were here. Calls to the number on this site may be tracked, and sometimes recorded, for quality checks and billing.

Why We Use Your Information

We use what we collect to:

• Match you with an independent HVAC provider that works in your area
• Send your request details to that provider so they can reach out to you
• Answer your questions and messages
• Learn how the site and our phone lines get used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives Your Information

Londonkong Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. They use it to get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information if the law requires it or if we need to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a "sale" or "share." Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to see how visitors move through it. Your browser settings let you control cookies. If you switch them off, some parts of the site may not work as expected.

Your Rights and Choices

Depending on where you live, you may be able to see, fix or delete the personal information we hold, or opt out of certain sharing. To ask, email contact@londonkong.garden. We may need to confirm who you are before we act on your request.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is fully secure. We keep information only as long as the purposes above call for, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Get in Touch

If you have questions about this policy, email contact@londonkong.garden.